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Shipping & Returns

SHIPPING 

We offer $12 shipping on all orders within Australia

We offer FREE shipping on all orders over $100 Australia Wide

We offer an INTERNATIONAL FLAT RATE OF $20

All orders are sent via Australia Post.

 EXPRESS SHIPPING (within Australia) $12.00

 

INTERNATIONAL

All international orders must be placed via PayPal and in Australian dollars. All deliveries are unable to be sent to an international PO BOX. Please enter a residential address to have your item arrive safely. 

All international orders may also be subject to local customs, duties and taxes. Customers are wholly responsible and liable for these charges. Please refer to your local customs authority for more information. 

RETURNS

We love our online customers. So of course if you purchase one of our products and are not happy with it please email hey@rothko.com.au to let us know so we can provide you with options. 

Items need to be returned within 30 days. We will send you an email to let you know we have received your returned item. 

We do not offer a refund on sale items

To be eligible for a return, the item must be unused and in the same condition that you received it. 

We do not provide refunds if you simply change your mind but we may provide you with a credit note or exchange. 

We do not cover shipping costs for any returns unless the return is a result of an error on our part. We will cover shipping to repost a different size once we have received the item that needs to be swapped

If you decide to exchange your item because of sizing or because you don’t like the item, there may be a shipping charge to re-send the replacement

 

DELIVERY

You will receive an email once Australia post has collected your parcel (This will include your tracking number)

Please allow up to 3 working days for your order to be dispatched and a maximum of 10 working days for delivery from the order date.

For express post allow 2 - 3 days